Who this applies to
THMLAB is the service operator for this website, customer control panel, and support enquiries. Customers remain responsible for privacy obligations relating to content they host.
Information we collect
We collect account and contact details, password hashes, billing and service information, technical and security logs, and enquiry content you submit. Payment card details are handled by the payment provider and are not stored by THMLAB.
Why we use it
We use information to provide and secure the service, process subscriptions, answer enquiries, prevent abuse, meet legal obligations, and improve reliability. The applicable basis may include contract, legitimate interests, legal obligation, or consent.
Sharing and international transfers
Selected infrastructure, payment, email, and support providers may process data outside your country. Where required, THMLAB uses appropriate contractual and transfer safeguards.
Retention and security
Information is retained only as needed for service, dispute, accounting, legal, and security purposes. Safeguards include access controls, encryption in transit, monitoring, and tenant isolation.
Your rights
Depending on where you live, you may request access, correction, deletion, restriction, portability, or object to processing; withdraw consent; and complain to a supervisory authority. Submit requests through Contact THMLAB.
Children
THMLAB is not directed at children. You must be at least 18, or the higher age of legal majority where you live, to create an account or send a commercial enquiry.